Somehow I stumbled through and breastfed that child for several years – and then I had my second baby, and everything was so. much. worse. Fortunately, I had my first (mostly successful) breastfeeding under my belt, which helped me to be better advocate for myself and breastfeed that child for almost 3 years.

Fast forward to today, and I’m an International Board Certified Lactation Consultant (IBCLC) myself. I know firsthand how overwhelming the early days of breastfeeding can be, and I love helping parents navigate this journey with more confidence and less stress. It’s a sacred space to be in, and I’m so grateful to be able to help new moms navigate those often dark-feeling weeks.

But what exactly do lactation consultants do? If you’ve ever wondered if all we do is just push a baby on the breast and tell you “best is breast”, let me break it down for you. We do a lot more!

Keep in mind that while IBCLCs all should have the basic level of training, not all are specialized in the same things. If there is a specific concern you have – make sure you do your research before booking!

We Help You Get a Good Latch (Because Ouch, It Shouldn’t Hurt!)

One of the biggest reasons people come to a lactation consultant is because breastfeeding is painful. A deep, effective latch is key to comfortable and efficient feeding, but getting there isn’t always straightforward. As an IBCLC, I assess how your baby latches, look for any anatomical issues (like tongue ties – though we cannot diagnose), and teach positioning tricks to make things easier.

Sometimes, just the most minor tweak – like adjusting your baby’s chin or changing their angle – can make a world of difference.

We Troubleshoot Milk Supply Worries

Some moms worry they aren’t making enough milk. Others feel like they have too much. (Yep, oversupply can be just as challenging as low supply!) I help moms figure out what’s really going on with their milk supply by looking at things like baby’s weight gain, feeding frequency, and diaper output. I also teach ways to increase supply if needed – whether it’s through more frequent nursing, power pumping, or even dietary tweaks.

We Support Pumping and Bottle-Feeding Moms, Too

Breastfeeding isn’t just about nursing. Many moms pump, whether they’re going back to work, exclusively pumping, or supplementing with bottles. I help parents:

• Find the right pump and flange size (because a bad fit can wreck your supply!)
• Create a pumping schedule that keeps their milk supply strong
• Safely store and prepare breast milk
• Navigate bottle feeding so baby still prefers the breast
• Help with bottle refusal

Basically, if it involves getting milk from breast to baby, we help with it.

We Help With Special Circumstances

Every breastfeeding journey is unique, and some parents face extra challenges. As an IBCLC, I’ve worked with:

• Preemie parents whose babies are in the NICU
• Moms with medical conditions (like PCOS or thyroid issues) that affect milk supply
• Babies with tongue/lip ties who struggle to latch
• Parents of multiples figuring out tandem feeding
• Adoptive or non-birthing parents who want to induce lactation

No matter the situation, our job is to find a plan that works for you and your baby.

We Provide Emotional Support (Because Breastfeeding Is a Whole Journey)

Yes, lactation consultants focus on the technical aspects of breastfeeding, but we also know that feeding your baby is so much more than mechanics. It’s emotional. It’s exhausting. And sometimes, it’s downright frustrating.

I always tell parents, You’re not failing if you need help. You’re just learning. And you don’t have to figure it all out alone.

When Should You See a Lactation Consultant?

If you’re struggling with breastfeeding, pumping, or bottle feeding, reach out. But honestly? You don’t have to wait until there’s a problem. A prenatal consult can help you get ahead of the game, and even a quick check-in postpartum can prevent small issues from turning into big frustrations.

At the end of the day, my job isn’t to push breastfeeding on anyone—it’s to help you feed your baby in a way that works for your family. Whether that’s nursing, pumping, combo feeding, or something in between, you deserve support.

So, if you’ve been wondering, Do lactation consultants actually help? The answer is a resounding yes.

And if this sounds like something YOU want to do, it’s a wonderful field that always needs more caring practitioners. Be sure to grab one of our free guides to get started:

• IBCLC Made Easy: Making Sense of the Process
• IBCLC Biz Made Easy

The post What Exactly Do Lactation Consultants Do? appeared first on Lactation Consultant Ed.

My mentor used this program, and I fell in love with it while I worked with her. While I dabbled in other EHRs as I started my own practice, it quickly became an easy choice to settle on Practice Better.

From its user-friendly design to its powerful integrations and insurance billing capabilities, Practice Better offers everything a lactation consultant needs to run a smooth and professional practice.

Here’s an in-depth look at my experience with Practice Better, highlighting the features that make it stand out and areas where it could improve.

What Makes Practice Better a Great Choice for Lactation Consultants?

1. Intuitive and User-Friendly Interface

One of the first things I appreciated about Practice Better was how easy it was to navigate. Unlike some other EHR platforms that feel clunky or outdated, Practice Better has a modern, clean interface that’s intuitive for both practitioners and clients. Whether I’m setting up an appointment, creating a chart note, or messaging a client, the platform is smooth and efficient—something that’s especially valuable when juggling multiple clients and administrative tasks.

2. Seamless Client Experience

A great EHR system doesn’t just work well for the provider—it also needs to be client-friendly, and Practice Better delivers on that. My clients frequently comment on how much they enjoy the client portal. Clients can easily:

• Schedule appointments (without back-and-forth emails)
• Complete intake forms and consents before our session
• Access resources and protocols I provide
• Communicate securely via the client portal

The fact that all of these features are housed in one system makes it incredibly convenient for my clients, reducing confusion and improving their overall experience.

3. Integrated Secure Messenger

One of the standout features for lactation consultants is Practice Better’s secure messaging system. Many clients have follow-up questions after a consultation, and rather than dealing with texts or emails (which can get lost or feel unprofessional), Practice Better allows me to keep all communications securely within the platform. This also ensures that I have a record of all conversations, which is helpful for client care and documentation.

The ability to set boundaries with message response times is another feature I appreciate, allowing me to maintain a healthy work-life balance while still offering excellent client support.

4. Powerful Integrations for a Comprehensive Practice

Practice Better integrates with several key platforms that enhance the way I run my practice:

• Claim.MD – This integration allows me to submit insurance claims directly through Practice Better, making it a great option for lactation consultants who accept insurance. Rather than navigating separate portals, I can streamline the billing process, which saves time and effort.
• Rupa Health – For clients who need lab testing, this integration is incredibly helpful. While not all lactation consultants utilize lab work, those who focus on complex cases like hormonal imbalances, thyroid function, or gut health may find this feature invaluable.
• That Clean Life – Nutrition plays a big role in lactation, and this integration provides custom meal planning support for clients. If I want to offer clients nutrition guidance for optimizing milk supply or managing postpartum recovery, I can easily create and share meal plans through this integration.

These integrations make Practice Better a comprehensive solution for lactation consultants who want to go beyond basic charting and truly enhance their client care.

5. Insurance Billing and Superbills

If you accept insurance, you know how complex billing can be. Practice Better allows you to generate superbills with ease, and for those who directly bill insurance, the Claim.MD integration is a game-changer.

For out-of-network providers, Practice Better makes it simple to create detailed, professional superbills that clients can submit for reimbursement. This is an important feature, especially since many lactation consultants are working toward increasing accessibility through insurance coverage.

6. Customizable Forms and Charting

One of the things I love most is the ability to customize client intake forms and charting templates. I’ve tailored my setup to include:

• Detailed intake forms to gather essential client history
• Custom charting templates for consistent documentation
• Automated follow-up forms to check in with clients after a session

This level of customization allows me to streamline my workflow, ensuring that I have the necessary information without extra administrative burden.

7. All-in-One Platform

I am all about streamlining my business, and I don’t want to be switching back and forth between different platforms to accomplish all my tasks. I can run almost my entire business from Practice Better, including:

• Managing Consults and Client Interactionsto gather essential client history
• Providing Courses for consistent documentation
• Billing is a breeze – whether it’s for sending insurance claims, superbills, or charging clients, it takes seconds to accomplish
• Sending Faxes – I am always sending reports on clients to their healthcare providers, which is so easy because I have a fax number that came with my account, and I can send AND receive faxes right straight from Practice Better

7. Automations and Snippets

It’s taken me some time to figure out some of the handier features to make my life easier in Practice Better, but I don’t think I can turn back now!

• Snippets allow me to easily save text that I frequently share with clients to help me make charting a breeze
• Automatically send forms to clients depending on what type of service they signup for
• Request Google Reviews is a new feature that allows me to request Google Reviews from my clients in a non-intrusive way
• Reminders – You can setup reminders for visits, to book another consult, and much more easily!

A Few Areas for Improvement

While I love Practice Better, there are a few areas that could be improved:

• Learning Curve for Advanced Features – While the platform is user-friendly, some of the more advanced features (like automation, packages, or group programs) take time to fully understand. However, their support team and training resources are excellent.
• Mobile App Limitations – While the mobile app is useful for quick tasks, I find that some features (like scheduling and certain integrations) work best on a desktop.
• Scheduling – I wish there was a more sleek scheduler. I feel like it’s clunkier compared to some other options out there. I would love if I could have the first option to pick home visit, office visit, or virtual, and then get options from there.

These are relatively minor issues, and overall, the benefits far outweigh any drawbacks.

Final Thoughts: Is Practice Better Worth It for Lactation Consultants and Other Health Professionals?

After using Practice Better for over four years, I can confidently say that it’s one of the best investments I’ve made for my lactation practice. It streamlines everything—from scheduling and charting to messaging and billing—while also integrating with tools that enhance client care.

If you’re a lactation consultant looking for an EHR that is professional, user-friendly, and highly functional, I highly recommend Practice Better. Whether you take insurance, offer virtual consultations, or want to provide a seamless experience for your clients, this platform has you covered.

Would you like a behind-the-scenes walkthrough of how I use Practice Better in my practice? Let me know in the comments!

The post Practice Better Review: A Lactation Consultant’s Perspective After Four Years appeared first on Lactation Consultant Ed.

When it comes to supporting breastfeeding families, having the right tools can make all the difference. One essential tool for lactation consultants is a high-quality infant scale. Whether you’re weighing babies to monitor growth trends or conducting pre- and post-feed weight checks, accuracy and reliability are key.

However, many lactation consultants feel overwhelmed when trying to decided what scale to purchase. In this article, we will share some of the best scales for lactation consultants across different price ranges and provide tips on what to look for when selecting the perfect scale for your practice.

Why Accuracy Matters in Infant Scales

Accurate weight measurements are vital for:

• Tracking Growth: Consistent, reliable weight checks ensure babies are thriving and gaining appropriately.
• Pre- and Post-Feed Weights: Measuring milk transfer during feedings helps assess breastfeeding success and troubleshoot challenges.
• Building Trust: Parents rely on lactation consultants for guidance and reassurance. A reliable scale can provide the confidence they need.

What to Look for in an Infant Scale

When choosing a scale, consider the following features:

1. Accuracy: Look for a scale with a precision of at least 5 grams (0.1 ounces) to capture small changes in weight. 2 grams is deal, espcially if you work with premature infants.
2. Ease of Use: A simple, intuitive interface is ideal for busy consultants.
3. Portability: If you offer home visits, a lightweight, portable scale is a must.
4. Weight Capacity: Ensure the scale accommodates newborns to toddlers (up to 40 lbs or more).
5. Durability: A well-constructed scale can withstand frequent use and transportation.
6. Price: Consider your budget while balancing quality and functionality.
7. Measurements: You want your scale to be able to measure in both lbs and ounces and in grams/kilograms. Grams/Kilograms is especially important for doing weighted feeds.

Top Infant Scales for Lactation Consultants

Here are a variety of scales that are you can consider. If you aren’t able to afford one of the more expensive, higher tier options, that’s okay. Start out with another scale and then save money to upgrade. Be aware of the limitations of the less expensive scales (possibly less accuracy, may need to be calibrated more frequently) and grow as you can.

Entry-Level Option

Better Goods Digital Baby Scale

• Price: Around $50
• Best For: New consultants or those on a tight budget.
• Features: Lightweight and portable, this scale offers a decent level of accuracy (5-10g increments) and a user-friendly design. While it’s not as precise as higher-end models, it’s a good starting point for basic weight checks. This is the first scale I had, and it actually works really well.

Mid-Range Options

Rice Lake DBS2 Digital Baby Scale

• Price: Around $200
• Best For: Consultants seeking an affordable yet reliable option.
• Features: Known for its solid construction and accuracy (5g increments), the DBS2 is compact and easy to transport, making it a great choice for home visits. The scale includes a comfortable tray and a clear digital display. This is the scale that I have used in my practice until recently.

High-End Options

Marsden M-300 Portable Baby Scale

• Price: Around $500-600
• Best For: Established consultants
• Features: With high precision (2g increments) and a robust design, this scale is perfect for frequent use. It’s lightweight yet sturdy, making it a popular choice among lactation professionals. It is portable and easy to use. This was my top choice when looking for scales, but they were back-ordered, so I had to opt for something else. If you don’t need a portable scale, the M-400 is a great option that is less expensive.

TANITA 1584 Digital Baby Scale

• Price: About $1,449
• Best For: Those prioritizing precision and professionalism with a higher budget
• Features: TANITA is renowned for its medical-grade scales. This model is highly accurate (2g increments) and features a sleek design, portability, and reliable performance. It has a soft mat for weighing, a feature to calculate weighted feeds, and works really well. It’s one of the most popular models amongst lactation professionals. I (Katie) just upgrade to this and couldn’t be more excited!

Medela BabyWeigh II Scale

• Price: Around $1,895
• Best For: Professionals requiring the gold standard in accuracy and functionality.
• Features: Designed specifically for pre- and post-feed weight measurements, the BabyWeigh II is incredibly precise (2g increments) and easy to use. Its reputation for accuracy makes it a trusted choice for hospitals and lactation consultants. It is very expensive and may be difficult for newer consultants to purchase, but it is well worth the investement. This one can be a little harder to find in stock.

Final Thoughts

Investing in a high-quality infant scale is crucial for lactation consultants who want to provide accurate, dependable care. Whether you’re just starting out or looking to upgrade, there’s a scale to meet your needs and budget. Remember to prioritize accuracy, ease of use, and portability when making your selection.

By equipping yourself with the right tools, you’ll not only enhance your practice but also help families feel more confident and supported on their breastfeeding journey.

The post The Best Scales for Lactation Consultants: A Comprehensive Guide appeared first on Lactation Consultant Ed.

If you’re feeling the same way, don’t worry—you’re in the right place! Starting your own lactation consultant business isn’t just about having the right certifications. It’s about taking that first leap, planning carefully, and giving yourself permission to grow as you go.

To help you hit the ground running, Bri and I have created a free eBook called IBCLC Biz Made Easy. It’s packed with everything you need to know about setting up your lactation business, from the basics of registration to the tools that will make your work-life smoother. If you’re serious about starting your own private practice, I’d highly recommend grabbing your copy—it’s a game-changer!

Now, let’s dive into the steps that helped me build my business from scratch.

Step 1: Define Your Vision

One of the things I love most about private practice is the freedom to shape it around my passions and strengths. The first step is figuring out what you want your business to look like. Here are some questions to help:

• Who do you want to help? Are you drawn to supporting new moms, NICU families, working moms, or a mix of clients?
• What are you most passionate about? Maybe it’s milk supply issues, oral restrictions, pumping support, or something else entirely.
• Where will you work? Will you offer virtual consultations, in-person visits, or a combination? Will you do home visits, rent office space, or work from your home?

For me, clarity came from thinking about what I wanted to be known for. I realized I didn’t need to be an expert in every area—I just needed to focus on the things I loved and was good at. Once you know your vision, everything else becomes so much easier to plan.

Step 2: Gather the Essentials

Starting your own business takes more than just clinical expertise—you’ll need to balance it with business know-how. Here’s what helped me get started:

• Business Registration: Choose a name you love and register it with your state.
• Professional Liability Insurance: This is an absolute must for protecting yourself and your practice.
• HIPAA-Compliant Tools: You’ll need secure platforms for scheduling, charting, and virtual consultations.
• Marketing Materials: A professional website, social media profiles, and even simple business cards can help you connect with clients.
• A Functional Workspace: Whether you’re meeting clients online, in their homes, or in an office, create a comfortable and inviting environment.

If you’re not sure where to start, the checklist in IBCLC Biz Made Easy can walk you through everything step by step. Seriously, don’t skip it—it’s like having a mentor guide you through the setup process!

Step 3: Invest in Your Growth

Running a private practice is about more than helping families—it’s about growing your business. Some of the things that made the biggest difference for me were:

• Continuing Education: Staying up-to-date with the latest lactation research helped me feel more confident and capable.
• Business Skills: Learning about marketing, client management, and accounting made running my practice so much smoother.
• Networking: Connecting with other IBCLCs and healthcare providers opened up opportunities I never expected.

Step 4: Focus on Client Experience

Your clients will be the heart of your business, so creating an amazing experience for them is essential. Here are a few tips that worked for me:

• Clear Communication: Respond quickly to inquiries and be transparent about what you offer.
• Personalized Care: Every family is unique—take the time to tailor your approach to their needs.
• Follow-Up Support: Little things, like checking in after a consultation, can make a huge difference.

Happy clients not only come back—they recommend you to others. A great client experience is the best marketing you can have!

Step 5: Embrace the Journey

Starting your own lactation consultant business isn’t always easy, but it’s so worth it. There were moments when I doubted myself, but every family I helped reminded me why I started. Give yourself grace as you navigate the ups and downs—it’s okay to make mistakes. Every step forward is a win, no matter how small.

If you’re ready to get started, don’t forget to grab your free copy of IBCLC Biz Made Easy. It’s packed with practical advice to help you turn your dream of private practice into reality. You’ve got this! to Take the Leap

We know there’s a lot to juggle when launching your practice—that’s why we created a free eBook to guide you through the essentials. Download IBCLC Biz Made Easy today and start building a business you love!

Download the Free eBook Now

You’ve got this—and we’re here to cheer you on every step of the way. Let’s get started! 💕

The post How to Start Your Own Lactation Consultant Business appeared first on Lactation Consultant Ed.

This is obviously an added expense, but it’s one that I think you need to invest in to stay organized, protect yourself and your clients, and to help your practice grow.

With many options available, finding an EHR platform that meets your needs as a lactation consultant is important. This article’ll explore six popular EHR and charting systems that are particularly useful for IBCLCs: PracticeQ, Practice Better, ChARM, Google Business Suite, Milk Notes, and Jane.

1. PracticeQ

PracticeQ (formerly IntakeQ) is a comprehensive, all-in-one system designed specifically for health professionals, making it a great fit for IBCLCs. It seems to be the most popular amongst lactation professionals. It offers a wide range of features that allow you to manage your entire practice in one place, including client scheduling, billing, charting, and HIPAA-compliant forms.

Key Features:

• Customizable Forms: Create personalized intake forms and consent forms that clients can fill out online.
• Client Portal: A secure portal where clients can schedule appointments, make payments, and access documents.
• Telehealth Integration: PracticeQ supports virtual consultations, which have become increasingly important for IBCLCs.
• Payment Processing: Integrates payment options directly into the platform, simplifying billing and transactions.
• Automated Reminders: Send appointment reminders and follow-up messages to clients.

Why IBCLCs Love It:

PracticeQ is great for IBCLCs because of its all-in-one functionality and focus on automating administrative tasks, so you can focus on your clients. The customizable forms and telehealth features are especially helpful for those offering virtual consultations. However, some users mention that the platform can initially feel overwhelming due to its vast array of features, but it’s worth the learning curve. Their customer support and onboarding teams are fantastic, and they are more than happy to walk you through and help you set it up for your needs.

Costs:

2. Practice Better

Practice Better is another highly regarded EHR system offering a streamlined client management approach. While nutritionists and other wellness professionals commonly use it, IBCLCs have found this platform particularly effective for charting, billing, and client communications. I use and love it. I have considered switching to other systems, but at the end of the day, it does what I need it to, and it does it well. I do wish there was a little more flexibility with how the scheduling system looks (I prefer how PracticeQ works more), but it does what it needs to do.

Key Features:

• Task Automation: Automates appointment reminders, invoicing, and follow-up emails. You can create snippets to help you quickly type out your charting and care plan.
• Client Portal: Offers a personalized portal where clients can book appointments, fill out forms, and view consult notes. They have an integrated messaging service which makes it easy to connect with your clients.
• Telehealth Capabilities: Provides secure video calls for virtual consultations. You can use their secure system or connect seamlessly with your Zoom account.
• Mobile-Friendly: Both the client and practitioner portals are mobile-friendly, allowing you to manage your practice on the go. The mobile app is top notch and it works really well.
• Food Journaling: If you’re working with clients on breastfeeding diets, Practice Better also offers a food journaling feature, as well as mood journals. I love when my clients use these features so I can help them better
• AI Services: They have recently added some new AI services, such as AI note taking, which are great tools for
• Program Options: I LOVE that I can host all of my courses in Practice Better. This has saved me quite a bit as I’ve switched from another platform. You can create all types of courses and group programs.

Why IBCLCs Love It:

Practice Better is user-friendly and ideal for those who want an easy-to-navigate platform with robust automation tools. IBCLCs appreciate the seamless telehealth integrations and the ability to communicate securely with clients, making this a top choice for consultants who want to focus on client care rather than paperwork.

Costs:

3. ChARM Health

ChARM Health is a versatile EHR platform that caters to a wide variety of healthcare providers, including lactation consultants. It offers a customizable, modular approach, meaning you can select the specific features you need for your practice, which makes it more affordable and adaptable.

Key Features:

• Customizable Templates: Create personalized charting templates for lactation consultations.
• Patient Portal: A HIPAA-compliant portal for clients to access their records, schedule appointments, and communicate with you securely.
• E-Prescriptions: If you work with medical providers, this can be a helpful feature for your practice.
• Document Management: Organize and store all client documents in one place.
• Revenue Cycle Management: Helps manage billing and insurance claims if needed.

Why IBCLCs Love It:

ChARM Health is highly customizable, which is one of the main reasons IBCLCs gravitate toward this platform. It’s ideal for practices that want the flexibility to adapt the software to their unique needs, such as creating custom charting forms specific to lactation care. However, the customizability means it may take some time to set up initially.

Costs:

4. Google Business Suite

Though not a dedicated EHR, Google Business Suite (which includes tools like Google Drive, Google Forms, Google Calendar, and Google Meet) is a surprisingly effective and budget-friendly option for IBCLCs just starting out. Many IBCLCs use Google Forms for intake forms and charting, while Google Calendar can be used for scheduling appointments.

Key Features:

• Google Forms: Create and store client intake forms and consent forms.
• Google Drive: Securely store client records, consult notes, and other documents.
• Google Meet: Conduct virtual consults via a secure video platform.
• Google Calendar: Schedule appointments and send automated reminders.

Why IBCLCs Love It:

For IBCLCs looking for a low-cost or free option to manage their practice, Google Business Suite offers essential tools without the high price tag. It’s not a full EHR solution, so it lacks the specialized features of other platforms, but it’s a great stepping stone for those who want a simple, DIY setup. Just be mindful of HIPAA compliance, as extra steps (such as using Google’s paid business services) are necessary to ensure privacy standards.

Costs:

5. Milk Notes

Milk Notes is a specialized EHR platform designed specifically for lactation consultants. This platform understands the unique needs of IBCLCs, offering an intuitive design tailored to the specifics of lactation care.

Key Features:

• Lactation-Focused Charting: Pre-built charting templates designed for lactation consultations.
• Client Portal: Secure client access for scheduling, payments, and form submissions.
• Comprehensive Reporting: Offers detailed reports to help track client progress and outcomes.
• HIPAA Compliance: Ensures all client information is securely stored and meets privacy requirements.

Why IBCLCs Love It:

Milk Notes is designed by IBCLCs, for IBCLCs. The lactation-focused features, like pre-built charting templates, make it easier to document consults without needing to customize or adapt a system designed for general healthcare. For consultants looking for a system that understands the nuances of their work, Milk Notes is a perfect match. However, as a smaller platform, it may not offer the breadth of features seen in more general platforms like PracticeQ or Practice Better.

Costs:

6. Jane

Jane is an increasingly popular EHR system among healthcare providers, including IBCLCs. This platform focuses on being user-friendly while offering all the essential tools needed to manage your practice, from scheduling and charting to billing and online payments.

Key Features:

• User-Friendly Interface: Simple and intuitive design makes it easy to use.
• Customizable Charting: Create templates for your consult notes specific to lactation care.
• Online Scheduling: Clients can book and manage their own appointments through the platform.
• Payment Processing: Accepts payments directly through Jane, and integrates with Stripe.
• Telehealth: Provides video consultations directly through the platform.

Why IBCLCs Love It:

Jane is well-loved for its simplicity and ease of use. It’s a fantastic option for IBCLCs who want a clean, intuitive system that can handle both in-person and virtual consults. The ability to customize charting templates and easily communicate with clients makes this platform particularly attractive to lactation consultants who want a professional but easy-to-manage system. However, it may lack some of the depth that more specialized platforms, like Milk Notes, provide.

Costs:

Final Thoughts

Choosing the right EHR/Charting system for your IBCLC practice comes down to your specific needs and how you want to manage your practice. If you’re looking for a specialized solution tailored to lactation care, platforms like Milk Notes or PracticeQ might be the perfect fit. On the other hand, if you want something more customizable or budget-friendly, Google Business Suite or ChARM Health could work well.

Each of these platforms offers unique advantages, so it’s essential to consider what will work best for your workflow, budget, and the level of client care you want to provide. No matter which system you choose, having a reliable EHR will help streamline your practice, reduce administrative burdens, and allow you to focus on what matters most—supporting breastfeeding families.

The post Best EHR/Charting Systems for IBCLCs: A Guide to Streamlining Your Practice appeared first on Lactation Consultant Ed.

Let me take you through what a lactation consultant does, and why they’re an invaluable resource for so many families.

Support at Every Stage of the Breastfeeding Journey

Lactation consultants are trained professionals who specialize in all things breastfeeding and lactation. From the very first moments after birth through weaning (and even beyond), they are there to help parents navigate the ups and downs of feeding. Their goal is to ensure that both mom and baby are healthy, happy, and supported in their breastfeeding relationship.

Whether it’s in a hospital setting, a clinic, or even in the comfort of a family’s home, lactation consultants provide hands-on assistance, education, and emotional support. The journey to successful breastfeeding looks different for everyone, and lactation consultants tailor their guidance to fit each family’s unique needs.

What Does a Lactation Consultant Help With?

Lactation consultants can support families in a wide range of scenarios. Here are just a few of the key things they help with:

1. Latching and Positioning One of the most common reasons families seek help from a lactation consultant is trouble with latching. A good latch is essential for both mom’s comfort and baby’s ability to transfer milk effectively. Lactation consultants use various techniques and positions to guide parents, making sure the baby is properly latched and feeding comfortably.

Sometimes it’s a simple tweak in positioning that makes all the difference. Other times, the issue may be more complex, and the lactation consultant will need to do a deeper assessment to identify potential challenges, like a tongue-tie or flat nipples.

2. Milk Supply Concerns A common worry for new moms is whether they’re making enough milk for their baby. Lactation consultants can help assess milk supply by observing feeds, checking baby’s weight gain, and asking the right questions. They can also provide strategies to increase milk production, such as adjusting feeding schedules or introducing pumping at certain times.

On the flip side, some moms may struggle with oversupply, and lactation consultants help with managing issues like engorgement or clogged ducts to make breastfeeding more comfortable and balanced.

3. Managing Pain and Discomfort Breastfeeding shouldn’t be painful, but for many moms, it can be—especially in the early days. From sore nipples to engorged breasts, lactation consultants are trained to troubleshoot the causes of pain and offer solutions. They’ll help identify whether discomfort is due to positioning, latch issues, or an underlying problem like mastitis, and they’ll provide strategies to alleviate the pain and promote healing.

4. Pumping and Bottle Feeding For moms who are pumping or combining breastfeeding with bottle feeding, lactation consultants offer guidance on how to maximize milk output with the pump, how to choose the right equipment, and how to maintain milk supply. They can also help navigate the transition to bottle feeding, ensuring the baby is still receiving all the benefits of breast milk even when not nursing directly from the breast.

5. Specialized Support for Unique Situations Not every breastfeeding journey goes according to plan, and some situations require specialized knowledge. Lactation consultants can help in cases where a baby is born premature, when the mother has a medical condition that may affect breastfeeding, or when the baby has oral restrictions like tongue-tie. They’re also experienced in supporting moms who need to relactate after a break from breastfeeding or who are inducing lactation for adoptive or surrogate-fed babies.

Why Lactation Consultants Matter

The truth is, breastfeeding can be hard. It’s a beautiful and natural process, but it doesn’t always come naturally. That’s where lactation consultants shine—they provide expertise, empathy, and hands-on guidance when families need it most.

A lactation consultant’s role is about more than just offering practical advice. It’s about empowering parents to trust their bodies, encouraging confidence in their ability to feed their baby, and helping them meet their personal breastfeeding goals—whether that’s exclusively breastfeeding, combo feeding, or pumping.

Where Do Lactation Consultants Work?

You can find lactation consultants in a variety of settings:

• Hospitals: Many lactation consultants work in maternity wards, offering support to new mothers in the hours and days following birth.
• Private Practice: Some IBCLCs offer one-on-one consultations either in-home or through virtual visits, providing personalized care.
• Breastfeeding Clinics: These clinics often employ lactation consultants who specialize in everything from prenatal education to postpartum support.
• Pediatric Offices: Some lactation consultants collaborate with pediatricians to help families whose babies have feeding challenges that impact growth and development.

Certification and Training

The most recognized credential for lactation consultants is the IBCLC (International Board Certified Lactation Consultant), which requires extensive education, hands-on clinical hours, and passing a rigorous exam. An IBCLC has a deep understanding of lactation, human anatomy, infant development, and breastfeeding challenges. This certification ensures that the consultant is equipped to provide comprehensive care.

Many lactation consultants also come from a background in nursing, midwifery, or other healthcare professions, which gives them a strong foundation in working with mothers and babies. But no matter their path, all IBCLCs share a passion for supporting families through the breastfeeding journey.

Bottom Line: Lactation Consultants Are a Lifeline for Families

When breastfeeding challenges arise, lactation consultants are there to provide expert guidance, reassurance, and a helping hand. Whether it’s helping

The post What Do Lactation Consultants Do? A Closer Look at This Essential Role appeared first on Lactation Consultant Ed.

1. Private Lactation Consulting

Private practice is one of the most common career paths for IBCLCs, and it offers flexibility, autonomy, and the ability to build meaningful relationships with clients. Many IBCLCs choose private consulting because they can set their own schedules and rates while providing personalized care.

• How to get started: You’ll need to establish a business, secure professional liability insurance, and develop a client base. Networking with local pediatricians, OB-GYNs, and midwives can be a great way to grow your referrals. Additionally, ensure you have an efficient EHR (Electronic Health Records) system in place to manage client information and charting (systems like PracticeQ, Jane, or Milk Notes are popular choices).

Income Tip:

Offer package deals for prenatal and postpartum consults to encourage longer-term engagement and diversify services (e.g., virtual consults, in-home visits, and group classes).

2. Corporate Lactation Consultant

Did you know that some companies now invest in lactation support for their employees? As a corporate lactation consultant, you can partner with businesses to help support breastfeeding employees by offering educational workshops, setting up lactation rooms, and providing one-on-one consultations for employees returning to work.

• How to get started: Contact local companies, especially those with large workforces or those recognized for progressive family-friendly policies. Many companies are eager to offer breastfeeding support programs to increase employee satisfaction and retention.

Income Tip:

Create corporate lactation packages that include workshops, consults, and resources tailored to employees transitioning back to work. These services can be contracted for ongoing support, adding a steady income stream to your practice.

3. Teaching and Educating

As an IBCLC, you have the expertise that many people in healthcare, education, and childcare are eager to learn from. Offering educational workshops for new parents, daycare providers, healthcare professionals, or even peer supporters can be a rewarding and lucrative option.

• How to get started: Partner with hospitals, birthing centers, or community groups to offer workshops. You can also teach at universities or community colleges that offer nursing, midwifery, or doula training programs.

Income Tip:

Consider offering virtual courses or webinars that allow you to reach a broader audience. Once the content is created, you can sell recordings or offer recurring live classes.

4. Lactation Consultant for Healthcare Settings

While working in hospitals remains a core role for many IBCLCs, you can also find roles in smaller clinics, pediatric offices, or community health centers. Many healthcare facilities appreciate having an IBCLC on staff to provide direct breastfeeding support and education.

• How to get started: Reach out to smaller clinics or pediatricians who might not yet have a lactation consultant on staff. Offer to provide training for nurses or direct consultations for their patients.

Income Tip:

Offer regular contract-based services to clinics or pediatric offices where you can provide lactation consultations one or two days a week.

5. Creating Online Courses and Digital Products

Online education is booming, and IBCLCs are perfectly positioned to offer digital products that cater to expectant and new parents. Creating online courses on breastfeeding topics can not only reach a global audience but also offer passive income.

• How to get started: Identify key areas where parents often seek guidance—such as latching techniques, milk supply issues, or pumping strategies. Develop video content, PDF guides, or e-books that address these pain points. Platforms like Teachable or Kajabi make it easy to create, market, and sell your courses.

Income Tip:

Bundle your online course with live Q&A sessions or private consultations for an added fee. Offering tiered pricing allows you to engage a wide range of clients.

6. Writing and Content Creation

If you have a knack for writing, you can create content related to breastfeeding and lactation for blogs, websites, or educational publications. Many health-focused websites are looking for expert writers who can create reliable and research-based content on breastfeeding topics.

• How to get started: Start by creating a blog or submitting articles to popular parenting websites like Motherly or The Bump. You can also write for medical journals or collaborate on lactation-related publications.

Income Tip:

Offer sponsored content, affiliate marketing for breastfeeding products, or collaborate with lactation-related brands. Writing e-books or guides can also be an additional source of income.

7. Mentorship for Aspiring IBCLCs

As an experienced IBCLC, you can offer mentorship and guidance to others on their path to certification. Becoming a mentor is not only fulfilling but can also be a source of income if you create structured mentoring programs for students.

• How to get started: Offer to mentor through ILCA (International Lactation Consultant Association) or create your own mentorship packages, where you provide guidance, feedback, and resources to IBCLCs in training.

Income Tip:

Create a membership or subscription-based community for aspiring IBCLCs that includes webinars, resources, and ongoing mentorship.

8. Developing Lactation Products or Tools

If you’re an inventive IBCLC, consider developing tools or products that can make breastfeeding easier for mothers. Whether it’s creating breastfeeding aids, pumping accessories, or innovative nursing bras, there’s always room for new solutions in the lactation space.

• How to get started: Identify gaps in the market based on your experience with clients, and partner with designers or manufacturers to bring your product idea to life. Alternatively, you can sell curated breastfeeding products through online platforms.

Income Tip:

Sell your products via an e-commerce website, or consider creating a subscription box for new mothers filled with lactation-related items like snacks, supplements, and breastfeeding gear.

9. Expanding into Holistic Health Services

As an IBCLC, you are already deeply connected to maternal and infant health. Expanding into complementary health services such as infant massage, babywearing instruction, or even postpartum doula services can add valuable dimensions to your practice.

• How to get started: Look into certification programs for these complementary services. Offering packages that include breastfeeding support along with other services can set you apart from other IBCLCs in your area.

Income Tip:

Offer bundled services, such as breastfeeding support plus postpartum care or babywearing consultations, to create a one-stop shop for your clients’ needs.

10. Insurance Billing and Expanding Accessibility

One often-overlooked opportunity is becoming a lactation consultant who bills directly to insurance, allowing you to serve a broader range of clients. While this can involve additional paperwork and understanding insurance codes, it opens the door for more families to access lactation services, and increases your client base.

• How to get started: Familiarize yourself with insurance billing for lactation services through organizations like Lactation Billing Partners. Offering insurance-based services can make your care more accessible, especially in areas where out-of-pocket services might limit clientele.

Income Tip:

Once you are set up to bill insurance, you may find that offering sliding scale fees or insurance-covered consults brings in a larger, more consistent client base.

Final Thoughts

The field of lactation consulting is filled with diverse career paths and opportunities for growth. Whether you’re just starting out or are an established IBCLC looking to expand your practice, there are numerous ways to increase your impact and income. By thinking creatively, offering a wide range of services, and embracing new technologies and platforms, you can build a thriving, sustainable career as an IBCLC.

The sky’s the limit—so don’t be afraid to explore new avenues, expand your knowledge, and create a practice that reflects your passions and goals!

The post Career Opportunities for IBCLCs: Expanding Your Practice, Skills, and Income Streams appeared first on Lactation Consultant Ed.

Many RNs see IBCLC certification as a way to expand their careers, deepen their knowledge of lactation, and provide even more comprehensive care to families. And let’s be honest—there’s no shortage of opportunities. The need for skilled lactation support is growing, and hospitals, clinics, and private practices are always looking for knowledgeable IBCLCs. But, before you dive in, there’s a lot more to consider beyond just racking up hours at work.

Because of your status as an RN, you won’t have to do additional college course work, which makes this process easier. You will need to get 90+ hours of lactation-specific education, and there are a variety of ways you can obtain this. Beyond that, you will have to choose a pathway. For most medical professionals that are already working with breastfeeding dyads, Pathway 1 makes the most sense.

Steps to Become an IBCLC as an RN

If you’re an RN interested in transitioning to a career in lactation, here’s a breakdown of the steps you need to follow to become an IBCLC:

1. Meet the Health Science Education Requirements

Since you’re already a registered nurse, you’ve met the health science education requirement! Pathway 1, which is the most common path for RNs, assumes you have a health science background. This gives you a solid foundation for understanding lactation within the broader maternal and infant health context.

2. Complete Lactation-Specific Education

The next step is to complete at least 95 hours of lactation-specific education within the 5 years before applying for the exam. While working as an RN, you’ve likely already been exposed to breastfeeding support, but these 95 hours should be focused on in-depth lactation knowledge.

• Consider taking a comprehensive course through accredited organizations like Lactation Education Resources or Health e-Learning. These organizations offer flexible online programs for busy RNs.
• Look for courses that meet the IBCLC exam requirements and go beyond to help you understand practical aspects like complex lactation cases, cultural sensitivity, and ethical standards.

3. Obtain Clinical Experience

In Pathway 1, you must complete 1,000 hours of supervised clinical lactation experience. For many RNs, this can be challenging, primarily if you work in a hospital where lactation might not be your primary focus.

• Count your work experience: As an RN in labor and delivery or postpartum care, you will likely spend a lot of time helping new mothers breastfeed. However, these hours must involve direct breastfeeding support, not just general nursing care.
• Seek additional mentorship: Consider shadowing a dedicated IBCLC or working with a mentor who can provide one-on-one guidance. This could mean volunteering at a lactation clinic, a WIC office, or working closely with an experienced IBCLC in your hospital.

4. Apply for and Pass the IBCLC Exam

Once you’ve completed your education and clinical hours, the final step is to apply for and pass the IBCLC exam. The exam is offered twice a year, and you must submit your application with documentation of your hours and lactation education.

• Study for the exam: Even as an RN with clinical experience, the IBCLC exam can be tough. It’s not just about memorization but also applying knowledge to complex scenarios. There are many online resources and practice tests to help you prepare.
• Consider joining a study group with other RNs or aspiring IBCLCs to help stay motivated and tackle tricky exam topics together.

5. Maintain Certification

After passing the exam and becoming certified, you must renew your IBCLC certification every five years by completing continuing education credits. You must either retake the exam every ten years or complete a recertification through continuing education.

• Staying engaged with continuing education is key to maintaining your certification and keeping up with the latest in lactation research and techniques.

The Pathway 1 Route: Simple, But Not Always Ideal

For many RNs, Pathway 1 is the most straightforward way to become an IBCLC. You’re already working in the maternal health field, so you can easily meet the clinical hour requirements (1,000 hours of hands-on lactation work in the last five years), along with the health sciences education you already have. Sounds like a perfect fit, right? Well, yes—and no.

While Pathway 1 can certainly streamline the process, I want to be really honest here: just checking off the boxes doesn’t automatically make you a great IBCLC. If you’re counting your regular hours on the floor as “lactation support,” but most of your time is spent on other nursing tasks, you’re likely not getting the in-depth experience you need to truly support breastfeeding families. That’s where mentorship and additional education come into play.

The Importance of Expanding Beyond the Hospital

Here’s the thing: the lactation challenges families face in a hospital setting often differ from what happens once they’re home. Sure, you’ll see plenty of latch issues, engorgement, and maybe some positioning problems during those first few hours or days after birth. But lactation is so much more than that. What happens when a mom is struggling with milk supply at six weeks? Or a baby has a tongue-tie that wasn’t diagnosed in the hospital? Or is a mother trying to relocate after a medical issue? Even in the hospital, it’s easy to get into a routine and forget that breastfeeding is not a one-size-fits-all experience.

These situations take time, patience, and a depth of knowledge that goes beyond what you can learn in a hospital shift. That’s why I strongly encourage RNs to seek out mentorship from experienced IBCLCs and get additional hours working outside of the hospital setting. Consider volunteering with a local breastfeeding clinic, or shadowing an IBCLC in private practice. The more diverse your experiences, the better prepared you’ll be to help families facing a wide range of challenges. Even if you plan to work in the hospital as an IBCLC, having a wider range of knowledge of what issues moms see when they go home can make a huge difference in the long run.

Pathway 1’s Pitfalls: More Than Just “Checking Off the Hours”

One of the biggest issues with Pathway 1 is that many nurses assume their routine clinical work qualifies as comprehensive lactation experience. And while some of it does, let’s be honest—how much time can you dedicate to breastfeeding support during a busy shift? Most of us are juggling so many tasks that lactation help can end up being just a few minutes of troubleshooting before moving on to the next patient.

That’s why it’s so important to commit to your hours and ensure they’re meaningful. Counting any time spent with a breastfeeding mom toward your required hours can do a disservice—not only to your future clients but to the profession as a whole. It’s crucial to expand your skills beyond the basics and get the kind of hands-on training that will help you feel confident in your role as a lactation consultant.

Going Beyond the Basics: What You Need to Succeed

Yes, the IBCLC certification exam is tough (trust me, I’ve been there). However, being an effective IBCLC is about so much more than passing an exam. It’s about understanding the deeper nuances of breastfeeding, handling complex cases, and becoming a true advocate for your clients.

To do this, I recommend taking as many lactation-specific courses as possible. You might already know the basics from working in the hospital, but there’s so much more to learn. Topics like oral restrictions (tongue and lip ties), breast anatomy, maternal health issues, and even cultural aspects of breastfeeding are crucial. And the truth is, most of this isn’t covered in a standard nursing education.

Finding a mentor or working under a seasoned IBCLC can make all the difference. They can help you understand the “why” behind different breastfeeding challenges, teach you the art of asking the right questions, and provide insight into situations you might not encounter during a typical hospital shift. Mentorship is key to becoming not just an IBCLC, but an exceptional one.

Taking the Time to Become the Best

While Pathway 1 might seem like the easiest and quickest option, I urge you to slow down and take the time to immerse yourself in the field of lactation truly. Get diverse hours, find mentorship, and pursue continuing education beyond what you’re exposed to in the hospital.

The more effort you put into your training, the more prepared you’ll be to support families in the long term—and the more rewarding your career as an IBCLC will be. Yes, it’s an investment of time and energy, but in the end, you’ll feel confident, knowledgeable, and ready to tackle even the toughest breastfeeding challenges.

So if you’re thinking about becoming an IBCLC as an RN, go for it! But remember, becoming an effective lactation consultant takes more than just meeting the basic requirements. Take the time to really hone your skills, and you’ll find that this career is not only fulfilling, but life-changing for the families you work with.

The post How to Become an IBCLC as an RN appeared first on Lactation Consultant Ed.

I have seen a bunch of nurses in the Facebook groups I am in state that they felt it was more complex than the NCLEX.

Now, I’ve never taken that exam – but from what I understand, they are just very different exams. I think the format may be more difficult depending on the type of person taking it.

I see a lot of people asking how difficult the IBCLC exam is, which is a tricky question (funny—because I feel like the IBCLC exam is all about tricky questions). I thought I would try to answer this question and share my opinion on how hard this exam is.

The Questions are Tricky

One of the hardest parts about the IBCLC exam is how nuanced the questions are. The exam doesn’t just ask you to recall facts; it challenges you to apply knowledge in clinical scenarios that aren’t always black and white. You’ll often come across questions where all the answers seem somewhat right, but you’re tasked with finding the most correct one. It’s about critical thinking and knowing not just the basics of lactation but how to navigate complex situations where things don’t always go by the book.

The Most Right Answer

As I mentioned, you’ll often face a question where multiple answers seem plausible. This is where things get tricky. The IBCLC exam loves to test your foundational knowledge and how well you understand subtle differences between similar concepts. For example, a question may give you four treatment options that are all technically correct in certain situations. Still, only one is the best answer, given the specific details of the case presented. It’s a test of judgment as much as knowledge.

It’s Not All About Memorization

If you excel at memorizing facts, that’s great, but the IBCLC exam will push you beyond simple recall. Yes, you’ll need to know protocols, anatomy, and guidelines, but the exam goes a step further, testing how well you can integrate that knowledge in real-life scenarios. You might know what to do in a perfect world, but the exam is designed to see how you respond when things aren’t going perfectly—when a baby isn’t latching well, when a mom has conflicting medical conditions, or when cultural factors come into play.

Bottom Line

In my opinion, the IBCLC exam isn’t a great measure of how good of a lactation consultant you are or will be. It’s tough, yes, but that doesn’t mean it reflects your ability to help families with breastfeeding. The exam feels more about navigating tricky, situational questions than showcasing your hands-on skills or ability to provide compassionate support. Passing the exam is a huge accomplishment, but remember, your real growth as an IBCLC comes from working with families, not just answering multiple-choice questions.

The IBCLC exam is hard, but don’t let that intimidate you. It’s one part of your journey, and while it feels like a mountain, it’s only a stepping stone towards what truly matters—helping families and making a difference in their breastfeeding journeys.

The post How hard is the IBCLC exam? appeared first on Lactation Consultant Ed.

The salary of an International Board Certified Lactation Consultant (IBCLC) can vary depending on several factors including:

• Location
• Type of Employer
• Years of Experience
• Reputation
• Specialties.

Often, IBCLCs that work for hospital systems or doctor’s offices are going to make less than successful private practice owners. However, working for one of these systems can provide more stability and benefits. Some IBCLCs have trouble getting private practices off the ground, which can substantially

When searching online, there is a wide range of salaries reported. Here is what a few sources say:

• Salary.com – $80k-130k per year
• Zip Recruiter – $25-75/hour
• Talent.com – $40k-93k per year

Salaries can range significantly – from $40,000 to $100,000 or more, depending on location, type of employer, and years of experience. IBCLCs who work in urban areas or for large healthcare organizations may earn higher salaries than those who work in rural areas or for smaller practices.

When working for larger companies or systems, IBCLCs may receive benefits such as health insurance, paid time off, and retirement plans in addition to a base salary. Some IBCLCs earn additional income through private consulting services or by selling lactation-related products.

In conclusion, the salary of an IBCLC can vary widely depending on several factors. However, IBCLCs who are highly qualified and have a strong reputation in their community can expect to earn a competitive salary and benefits package. Getting a successful practice off the ground takes a lot of work, but with the right marketing, networking, and skills, this can be a lucrative career.

More Articles You Might Enjoy:

• Find Your Perfect IBCLC Mentor: Tips and Tricks
• IBCLC Scope of Practice: What IBCLCs Can Do

The post How Much Does an IBCLC Make? appeared first on Lactation Consultant Ed.